Use platform dashboards, custom tiles, and benchmarking

How to use

Open the school dashboard and select the available home, settings, chart/table, or benchmarking view. The platform exposes custom tiles plus pyramid, line, pie, fundraising-table, VMS-table, and subscription surfaces. Use the displayed filters and labels when interpreting a tile.

Benchmarking has an overview and metric-specific views. Product dashboards can be separate from the school dashboard, and optional embedded analytics dashboards may have their own access.

Troubleshooting

Compare the same school, period, metric, and source population before treating two totals as inconsistent. A chart or benchmark can use a different definition from a donation export.

Use the Benchmarking overview and recognize unavailable data

Open School Dashboard → Benchmarking. The overview provides links for Total Dollars Raised Online, Average Online Gift Size, Active Recurring Gifts, and Dollars From Advocacy. Select a metric title to reach its detail/trend view.

The displayed FAQ describes daily data refresh and a past-12-month summary, except Active Recurring Gifts, which is a current value. Always check the page's Last updated timestamp before describing a customer's figures as current. A stated refresh cadence is not proof that a particular environment's data job is healthy.

Cohorts use the displayed matching criteria (such as school type and, where applicable, CASE District). All Fundraising may instead show that there are not enough schools with uploaded data to produce a benchmark. This is an availability limit, not a zero fundraising result. The page describes aggregated cohort comparisons, not named peer-school records.

For the fiscal-year setup message on Home, see School Dashboard prerequisites. The detail provides school-type and CASE-district cohort checkboxes, requires at least one selection and can show insufficient cohort data. The metric summary explicitly includes future recurring installments and excludes offline gifts and adjustments; it is not a cash-received total.

Available tiles, comparison cohorts, refresh timing and metrics depend on your school’s dashboard configuration. Ask your GiveCampus team if a comparison or customization option is unavailable.