Administrative registration after public registration closes

Open Events → Events → select your event → Registrations.

Use the authorized Add Registration flow for walk-ins and the authorized registration-edit flow for existing registrations. The admin registration flow is separate from public new-registration window checks; existing-registration edits are also outside that new/create check. Closing the public window therefore does not by itself require reopening it for those administrative workflows. Capacity, guest/package limits, permissions and applicable review/payment steps still apply. Verify the completed registration rather than assuming the initial editing record represents payment.

Which administrator roles can do this?

The roles that can manage event registrations are Superadmin, Events Superadmin, Advanced Events Admin, Basic Events Admin. The person must also have access to the relevant event. To change staff access, a Superadmin or Events Superadmin opens Events → Administrators → select the person → Role(s), assigns the appropriate role, and checks Events Access. Partners cannot add this action to an existing role by changing its individual permissions.