Set a custom campaign video thumbnail

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

On the campaign Landing Page settings screen, Custom Video Thumbnail appears when a video URL is present and the campaign is not configured without video. Upload a PNG, JPG or JPEG. The screen recommends 630 × 350 pixels or a similar ratio to reduce cropping. Review the video thumbnail after saving; an uploaded thumbnail also exposes Sync Video Thumbnail for the supported Vimeo update path. A missing video/thumbnail or update failure needs support inspection.

Custom Campaign Card is separate: its recommended image is 600 × 400, or a 3:2 ratio. Do not use the card dimensions as the video-thumbnail specification. The thumbnail file is not the video itself. These controls do not confirm automatic artwork with a play icon; use the intended image and check the resulting player display. Prelaunch and tiered pages have separate media settings.