Repeated gifts and donor identity

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

Some campaign donor-counting workflows identify a donor by the combination of donor name and email, without regard to name capitalization, not the login user ID. Changing either name or email can therefore create another pair even when the human donor is the same. Offline records with both fields can be deduplicated against online pairs; offline records missing a usable email take a separate non-deduplicated path. Joint donors and aggregate adjustments add further counts. Confirm the campaign’s counting settings and the exact metric before correcting totals.