Sold-out donor incentive display and removal from checkout

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

In the standard v3 form, selling out does not automatically remove an unlocked incentive from the selector: its label indicates sold out. In Incentives, locking that incentive removes it from the unlocked choices; if no unlocked donor incentives remain, the standard incentive field no longer renders. The Lock confirmation warns that it cannot be unlocked through that control, so use it when intentionally closing the offer. A claimed incentive cannot be deleted as an ordinary cleanup step. Preview the actual form after changing availability. The separate Hide donor incentives checkbox shown to GiveCampus admins is not a universal customer checkout-field switch.