Prelaunch preview link disappears after its start date

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

On the prelaunch settings page, the view button appears only after the prelaunch record is saved and is either a draft with a future campaign-start date or an active prelaunch with a future date. Draft/future shows Preview Pre-Launch Page; active/future shows Go To Pre-Launch Page. Once that configured date passes, neither condition holds and the button can disappear.

Check the saved prelaunch start/countdown date and state. If the date is incorrect, Basic Campaign Admin, Advanced Campaign Admin, Crowdfunding Admin, Fundraising Superadmin or Superadmin with access to that campaign can correct the prelaunch settings and verify the view. Use the campaign’s Pre-Launch Page settings. Activating prelaunch is broader: Basic Campaign Admin does not include activation, while the other roles listed do. Partners change assigned roles rather than enabling an individual prelaunch permission. Do not change launch timing solely to conceal another access or redirect problem. A campaign-preview link returning to the school page still requires separate review of campaign state, the assigned role and campaign access.