Request changes to a donor-created online match or challenge

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

The ordinary school-facing screen renders the full configuration/progress editor for offline offers, but title/description controls for online offers. If a donor created the wrong matching rate, type, maximum or target, send support the offer ID, campaign, intended rule and affected gift IDs. Support must confirm what can be changed after payment capture. Anonymity is a separate donor-detail question.