Customize match and challenge emails separately from gift receipts

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

First identify the email: setup confirmation, directed invitation, matching/challenge completion, or an ordinary payment receipt. The setup and completion paths use dedicated system templates. The school-editable template registry does not expose these as separate match/challenge templates. Editing Gift Receipt therefore must not be presented as editing all matching/challenge emails.

The ordinary paid-gift path does support configurable Gift Receipt/conditional templates, but it is a separate notification path. Ask support about the specific message and supported customization; do not invent a matching-receipt editor or promise a product change. Tax-receipt sections and school contact information can appear in system messages without making their entire text customer-editable.