Post-payment link support depends on the form layout. Open the campaign or form, then Giving Experience → Form Settings & Display → Display, and inspect the intended post-payment text area. An older interface may show a separate Post-Payment Form tab.
Some legacy confirmation text accepts formatted HTML, while newer post-submission text can display it as plain text. Preview the actual donor experience before relying on a clickable link or embed. Company Matching Gift URL is for employer matching, not an unrelated video or resource.
A supported alternative is a clearly labeled link in Giving Experience → Gift Confirmation Emails. Edit the appropriate donor message, send a test, and verify the link. Adding a campaign video does not create a post-payment video link automatically.
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