School administrators review personal-video submissions

Open Online Giving → Campaigns → select the campaign → Advocacy → Personal Videos. The management page separates Pending, Active, Rejected, and Deleted videos.

In Pending, review each video and choose Approve to make it public. The advocate is notified when the video is approved. Uploading a video alone does not publish it, and school reviewers are responsible for approval.

Allow a replacement after rejecting a video

Rejecting a video blocks the advocate from uploading a replacement until the rejected video is deleted. Open Rejected, find that video, click Delete, and confirm. The advocate can then submit a replacement for review. Communicate why it was rejected and what the replacement should include. Merely rejecting it does not invite or enable another upload.

Submission alerts use personal-video notification subscriptions, separate from ordinary gift notifications. Review Online Giving → Administrators → Notifications → Personal Videos if the expected reviewers are missing. If email is not delivered, provide Support the campaign, submission, recipient, and approximate time.