Request guidance for a giving-day campaign redirect

For a giving-day promotion, share the full public campaign URL or its generated short sharing link. If you need a separate institution-owned address to forward to the campaign, ask your web or IT team to configure that separate address and test the complete destination.

The active GiveCampus branded root, such as give.school.edu, opens your school page. It is not a self-service destination setting for a particular campaign or Giving Form. Keep the existing branded root in place.

If your institution has an existing special campaign redirect or needs help investigating an unexpected destination, contact GiveCampus Support with the source URL, intended campaign URL, affected date/time and time zone. GiveCampus has staff-only redirect controls; their presence does not mean that school administrators can configure them or that a particular redirect request is supported. Do not change campaign URLs, archive a target campaign, or alter DNS to try to remove a redirect.