A removed gift still appears in the total

This article covers GiveCampus campaign administration. Available controls can vary between the classic and redesigned campaign interfaces.

Confirm that the correct record was removed from the campaign's gift records and report, then distinguish the public total from the underlying data. Background processing and cached displays can lag. Review the actual campaign, record ID, removal time and whether the discrepancy is overall dollars, donors or a filtered tier total. If the figures remain inconsistent, ask Support to inspect/recalculate the affected totals; do not add a negative gift or delete another record merely to force the displayed number.

Ended campaigns are not universally manual-refresh-only: offline addition/removal paths include final-total recalculation, but that does not prove the displayed cache has already caught up. A generic timing explanation cannot confirm that a particular deletion succeeded.