Review auction winners, closeouts, checkouts, and corrections

How to use

Use the auction’s Bids, Closeouts, and Checkouts areas for their respective stages. Review winner flags and item results before finalizing collection. Separate administrative actions are available for bid voids, recording winners, below-reserve awards, amount overrides, reassignment, award reversal, withdrawal, and item refunds.

Important distinctions

These are separate actions with different financial and reporting effects. Select the action matching the actual problem and review the confirmation/result. Do not use an amount override as a substitute for a refund, or promise that reversing an award returns money automatically.

Troubleshooting

Collect auction, item, bidder, invoice/payment identifiers, current state, and the intended correction. Because exact correction eligibility and refund effects were not exhaustively here, escalate transaction-changing edge cases to an authorized auction administrator instead of improvising step-by-step corrections.