GC Connect user access versus access-management permission

To give a team member access to the GC Connect app and card reader:

1. Go to Online Giving → Administrators → Notifications.
2. Find the team member’s administrator row.
3. Select the GC Connect Access checkbox for that administrator. The change saves automatically.
4. Have the team member sign in to the GC Connect app using their own GiveCampus credentials.

Assigning a role such as Basic Form Admin does not automatically enable GC Connect access. If you are deciding between Basic Form Admin and Fundraising SuperAdmin because someone cannot log in, first check GC Connect Access using the steps above.

If you cannot manage administrators, ask an administrator who can to enable the checkbox. If the checkbox is missing, or the app still shows an API error after access is enabled, contact GiveCampus Support with the exact error message.