To review the administrator’s access, open Online Giving → Administrators → select the person. The consolidated School Dashboard → Administrators list also opens the administrator detail. Check Role(s) and the relevant campaign/form access section.
An authorized administrator can open the person’s school administrator record, verify the intended confirmed sign-in email and editing role, then add access to the individual campaign in its campaign-access controls. A cloned campaign can receive an individual campaign grant; it does not need to originate as a submission. The public donor link does not itself open administrative editing. If access is still missing, Support must check the saved role and object access.
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