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Choose the correct notification setting
There is no universal unsubscribe setting for all GiveCampus email. Use a message-specific unsubscribe or preference link only when that email provides one. First identify the message type:
Administrator gift, deposit, recurring/pledge, personal-video, campaign-submission, text, Smart Appeal, and data-import alerts: Review Online Giving → Administrators → Notifications and any additional campaign/form recipient settings. Each checkbox controls its own workflows.
Campaign updates and social notifications: In the signed-in account's Account → Update Notifications area, review social preferences and campaign Unsubscribe/Resubscribe controls under Campaigns Supported or Campaigns Advocated For. Click Update my preferences after changing Social options.
School Outreach email: Use the relevant email's unsubscribe/preferences link. This is separate from staff alerts and transactional receipts.
Events, Gift Officer, Wealth Analytics, and Volunteer Management: Use the notification controls in the relevant product. Do not assume Online Giving preferences change those subscriptions or that an in-app notification setting controls email.
Which alerts do not have a separate opt-out?
Tiered landing page requests to publish go to administrators with page access and a publishing role: Tiered Landing Page Admin, Basic Campaign Admin, Advanced Campaign Admin, Crowdfunding Admin, Fundraising Superadmin or Superadmin. They cannot currently be muted separately. The Campaign Submission Notifications checkbox controls main-campaign publish requests and idea submissions, not these tiered-page requests.
Advocate incentive alerts cannot currently be disabled separately for campaign administrators with access to the campaign. Personal account preferences and campaign-update unsubscribes do not stop them.
Required Gift Officer notifications cannot be disabled by individual Gift Officers. A personal-video approval notice also goes to the campaign creator independently of the Personal Videos checkbox.
Do not promise that unsubscribing from campaign updates or Outreach suppresses receipts, payment messages, security emails, or permission-based admin alerts. Editing, deleting, or blanking an email template is not a universal mute switch.
Troubleshooting unwanted email
If unwanted messages continue, provide Support with the subject, sending school, recipient, date/time, and relevant campaign/form or product. Check for multiple recipient paths before recommending a setting. A mailbox rule can organize emails that lack a product-side opt-out without removing needed permissions. Do not share private management links publicly.
Related notification guides
Can advanced campaign admins turn off tiered landing page notifications?
Find email notification controls by product
Online Giving email notification settings and alerts that cannot be disabled
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