Post, schedule, email, and edit campaign updates

Tags: product:online-giving intent:campaign-update intent:schedule intent:supporter-email

Open the public/admin campaign and use its Updates tab to create an update. Add the title and content, then choose independently whether to Display on Campaign Page and Send Email. A normal emailed update goes to subscribed donors and advocates; Advocate-Exclusive restricts both email and page visibility to advocates.

Leave the schedule blank to post immediately, or choose a future date/time. The scheduler uses the institution's time zone and works in 15-minute increments. An update cannot be scheduled in the past. Updates can include uploaded video in the supported formats; if processing is not immediate, wait 5–10 minutes and refresh before inserting it.

Editing an existing update does not send a new email. Deleting an update that was already emailed cannot recall the messages recipients received. Campaign update subscriptions and Outreach unsubscribe topics are separate systems.