Publish resources, agreements, announcements, tasks, notes, and tags

Tags: product:volunteer-management intent:resource intent:agreement intent:announcement intent:task intent:tag

Administrators use Volunteer Management > Resources to publish shared material in the current navigation. Accounts on the earlier navigation use Resources for Volunteers > Resources, Email Templates for volunteer-use templates, Scheduled Emails when enabled, and Video for volunteer videos and branding. Use clear titles, current instructions, accessible files, and role-appropriate content.

When enabled, Manage Volunteers > Confidentiality Agreements manages required agreements and history. Communication with Volunteers > Announcements publishes in-app announcements. Tasks creates/monitors work, while Messages handles conversations. Volunteers see the corresponding Resources, Confidentiality Agreements, Tasks, Notes, and Tags only when their role and institution settings allow them.

Changing or deleting a shared resource does not guarantee that a previously downloaded copy disappears. Preserve agreement history rather than replacing an accepted agreement's meaning. Do not place donor-sensitive data in broad announcements or resources.