Use the current VMS Outreach Hub, segments, drafts, and outbox

Tags: product:volunteer-management intent:outreach-hub intent:segment intent:draft intent:scheduled-email intent:attachment

In the current VMS administrator experience, open Volunteer Management > Outreach > Outreach Hub for constituent-facing email templates and Outreach > Segments for reusable audiences. Volunteers > Communicate with Volunteers is the separate administrator-to-volunteer template library. Accounts on the earlier navigation may instead show these features under Communication with Volunteers and Resources for Volunteers.

Volunteers with email permission use Volunteer Management > Outreach > Templates to start from approved content and Outreach > Outbox to review drafts, scheduled sends, and sent messages. The composer can limit recipients to assigned or otherwise permitted constituents. Scheduled sending and file attachments appear only when enabled; follow the file types and combined-size limit shown by the composer.

Editing a shared template does not rewrite a draft already created from it. Review recipients, personalization, attachments, and scheduled time in the draft itself before sending. The outbox reports GiveCampus send state, not guaranteed inbox placement.