Email, text, message, and notify volunteers

Tags: product:volunteer-management intent:vms-email intent:vms-text intent:message intent:notification

Administrators use Volunteer Management > Communication with Volunteers > Email Volunteers to compose administrator-to-volunteer email and Email Templates for reusable content. When texting is subscribed, Text Volunteers > Conversations, Custom Segments, and sometimes Campaigns manage SMS. Messages provides in-product conversations, and Notifications shows product notifications.

Volunteers use Email, My Templates, Texting, Messages, and Notifications when their role permits those actions. Scheduled email appears under Scheduled Emails when enabled. Use merge fields offered by the editor, preview recipients, send a test/copy where available, and never infer donor data beyond the volunteer's permitted assignments.

Registration email for an unregistered volunteer is sent from Manage Volunteers > Volunteers. The page offers a first email to new unregistered volunteers, a resend to previously emailed unregistered volunteers, and an individual resend.