Manage Outreach roles, administrators, sender settings, and usage

Tags: product:outreach intent:outreach-role intent:administrator intent:sender intent:usage

Go to Outreach > Administrators > Roles to create or edit Outreach-specific roles and assign administrators. Grant only the permissions needed to build content, manage audiences, send, report, or manage unsubscribe settings. School-wide administrator access does not automatically guarantee every Outreach action.

Use Outreach > Settings > Snippets, Unsubscribe Topics, and Text Settings for their corresponding school-wide controls. Some accounts also display Outreach Usage. Sender display details are set in the outreach/template workflow; the technical sender address can remain system controlled.

If a user cannot see a tab or action, confirm their Outreach administrator entry, assigned role, institution, and subscribed features. Do not broaden access simply to solve one missing button.