The Notification Settings Page in GC GO

Welcome! GC GO keeps your gift officers in the loop with in-app notifications — a constituent made a gift, an email came back, a contact report is still sitting in draft. The Notification Settings page in your school dashboard is where you, as an admin, decide the ground rules: which of those notifications every gift officer must receive, and which ones they’re free to turn on or off themselves.

This guide walks through the whole page: what it controls, how Required and Optional work, how to change a setting, and the full list of notifications you can configure — with what each one actually alerts on.

What this page does

The Notification Settings page sets, for each notification type, whether it’s Required or Optional for your gift officers. The page says it plainly:

“Set Notifications for Gift Officers: You can configure notification settings as either Required or Optional. Required notifications cannot be disabled by Gift Officers, ensuring everyone receives critical updates. Optional notifications allow Gift Officers the flexibility to turn notifications on or off based on their preferences.”

So there are two layers, and this page is the top one:

• You (admin) decide Required vs. Optional here, school-wide.
• Each gift officer then manages their own on/off — and the timing details — for anything that’s Optional, on their personal Notifications tab under My Settings. Anything you mark Required they can’t switch off.

Good to know: These are in-app notifications — they show up in the notification bell inside GC GO. This page doesn’t send email or text alerts; it governs what appears in the app.

Where the page lives

From the GC GO menu, open School Settings and click Notification Settings. The page — headed Notification Settings — shows a table with three columns:

• Notification — the notification type (e.g. New Constituent Gift).
• Status — a colored dot and label: a green dot + “Required” or an orange dot + “Optional.”
• Action — a pencil icon to change that notification’s setting.

Change a notification’s setting

1. Find the notification in the table.
2. Click the pencil icon in its Action column. A window opens titled with the notification’s name and a short description of what it does.
3. Check or uncheck Notifications Required for all Gift Officers.
   • Checked → Required. Every gift officer receives it and can’t turn it off.
   • Unchecked → Optional. Gift officers choose whether to receive it.
4. Click Save (or Cancel to back out).

You’ll see a “Notification settings updated” confirmation. (If something goes wrong, you’ll see “Error updating notification settings” — try again.)

The Status dot updates to reflect your choice: green for Required, orange for Optional.

Tip: By default, notifications are Optional until you mark them Required. Reserve Required for the alerts you truly want everyone to see 

The notifications you can configure

Here’s every notification type on the page and what it alerts a gift officer about (quoted from the page’s own descriptions):

Note the timing details are the gift officer’s, not yours. Several of these — Constituent Interaction, Draft Contact Report, Upcoming Gift Anniversary, Upcoming Birthday — have a time threshold (like “180 days” or “2 hours”). Those thresholds are set by each gift officer on their own Notifications tab. This page only sets whether the notification is Required or Optional; it doesn’t set the timing.

About the GC Events and New Online Gift notification

New Event Registration (GC Events) only works if your school uses GC Events. New Online Gift only works if your school users GC Online Giving.  If it doesn’t, the notification appears grayed out in the table with a tooltip explaining why.

How this connects to each gift officer’s settings

It helps to see the two levels side by side:

• This page (school-wide): sets Required or Optional for every gift officer at once.
• My Settings → Notifications (per gift officer): each officer turns their Optional notifications on or off, sets the timing thresholds above, and controls when notifications auto-dismiss (default: after 30 days).

If a gift officer says they can’t turn off a certain alert, that’s expected — you’ve marked it Required. If you want them to have the choice, switch it to Optional here.

A few tips

• Require sparingly. Mark only the truly critical alerts as Required; leave the rest Optional so officers can tune their own noise level.
• Match Required to your workflow. If your team is expected to act on new gifts or email replies fast, those are good candidates for Required.
• Point officers to their own tab. For anything Optional — and for all the timing thresholds — direct gift officers to My Settings → Notifications to fine-tune.
• Remember it’s in-app. These settings drive the notification bell inside GC GO, not email or SMS.