Cloning and Resending Emails in GC Outreach

If you need to send a follow‑up message identical to one sent earlier, clone the original email to create a new draft. Then, update the content before sending.

What cloning does (and doesn't) do

• Creates a new draft with the same content and settings as the original
• Cloned emails always begin as drafts, allowing you to edit before sending
• Recipients are not copied—you must re‑add segments or upload a recipient list

Clone a sent email

1. Navigate to your sent outreach emails
2. Find the email you want to resend
3. Click the duplicate (stacked pages) icon next to the email
4. Confirm the prompt: "Are you sure you want to clone [email name]?"

After cloning:

• A draft copy is created with the same content and settings
• Recipients must be re‑added
• Open the new draft to make edits before scheduling or sending

Tip: To resend to the same advocates, reuse the existing segment or re‑upload the same recipient list

Clone a draft email

1. Navigate to your draft outreach emails
2. Select the draft you want to copy
3. Click the duplicate (stacked pages) icon
4. Confirm the clone prompt

After cloning, the email remains a draft for you to edit before sending.

Quick reference: cloning basics

• Where to clone: Available for both sent and draft emails
• How to identify: Look for the duplicate (stacked pages) icon
• After cloning: Add recipients, review content and settings, then schedule or send

Follow‑up tips

• Sending a reminder: Reuse the same segment or re‑upload the recipient CSV
• Personalizing the follow‑up: Update the subject line, preheader, or add a brief introduction to highlight any changes