Campaign Page Section Visibility and Management

With GiveCampus, you can control what appears on your campaign pages by adjusting section visibility, order, and labels. This flexibility lets you tailor the donor experience and highlight key details effectively.

Accessing landing page settings

To manage which sections appear on your campaign page:

1. Navigate to your campaign and select Landing Page from the campaign management options.
2. Use the Landing Page settings to view and adjust all available sections.

Controlling section visibility

Each section features an eye icon that lets you toggle its visibility. Click the icon to show or hide a section as needed.

Reordering sections

To change the order of sections on your campaign page:

1. Click and hold the section you want to move.
2. Drag and drop it to the desired position.

This simple drag-and-drop functionality makes it easy to prioritize the elements that matter most.

Available campaign sections

Your campaign typically includes the following sections:

• About
• Matches & Challenges
• Incentives
• Updates
• Donors
• Advocates
• Social
• Tiered Progress Bar (for tiered campaigns)
• Tiered Landing Pages (for tiered campaigns)

Social section

The Social section is an embedded feed that appears on your campaign page only when you enter an embed code in the Embed Code field. Without a valid embed code, the section remains hidden.

How to add or update the Social section

1. Open your campaign and navigate to Campaign Setup > Basics.
2. Locate the Social Feed section and paste the embed code from your third-party social media aggregator.
3. Click Update Campaign to save your changes.

After saving, the Social section becomes visible on the campaign page. It can be directly accessed using the #social anchor at the end of your campaign's URL.

Key points

• GiveCampus does not provide a social media aggregator. The embed code must come from a third-party service.
• The Embed Code field accepts the exact code provided by your social media tool. Ensure you paste the full embed snippet and save.
• If no embed code is entered, the Social section will not appear on the live page.

Final thoughts

Adjusting section visibility and order through the Landing Page settings gives you full control over your campaign’s presentation. These tools let you create a page that clearly communicates your fundraising story and engages your audience.

Why is my custom leaderboard not appearing on the campaign page?

• Custom leaderboards are part of the Donors section. If that section is hidden, the leaderboard will not appear, even if it is fully configured and published.

• To restore your leaderboard:

  1. Open your campaign and select Landing Page from the campaign management options.
  2. Scroll to the Page Layout section.
  3. Ensure the Donors section is visible by clicking the eye icon if it appears crossed out.

• The eye icon toggles a section’s visibility. A crossed-out eye means the section—and all its contents, including leaderboards—is hidden. Once you make the Donors section visible, your leaderboard will appear on the campaign page.

Why can’t I find the Updates section or another section on my campaign page?

The most common reason a section is missing from the campaign page is that it is hidden. If you cannot find a section by its default name, it may have been renamed.

1. Open Campaign Settings → Campaign Setup → Images & Display.
2. Scroll to Page Layout and review the sections.
3. Check the eye icon beside the section. A crossed-out eye means it is hidden. Click the icon to show the section, then refresh the campaign page to check it.
4. If you cannot find Updates, check for renamed sections. Renaming a section changes its displayed heading, not what the section does.

To identify renamed sections: Note which sections are currently visible. Temporarily hide all sections except one using the eye icons, then refresh the campaign page to identify the remaining section by its content or controls. Repeat with one section visible at a time until you find Updates or the section you need. When finished, restore the other sections to their previous visibility settings and leave the intended section visible.

Visibility changes affect the live campaign page, so restore the intended layout promptly after checking.

If the Updates section itself is missing, start with these Page Layout checks. Video-upload or processing troubleshooting applies when you can find the section but a video within an update is not displaying.

Can I temporarily hide a leaderboard without losing gift tracking?

Yes. Leaderboards can be unpublished and republished at any time, including after the campaign ends. Gifts continue to count toward the leaderboard’s configured rules while it is unpublished. Republish it to show the updated standings, including qualifying gifts from the unpublished period.

Admins cannot view unpublished leaderboard standings in the backend. The leaderboard is viewable only on the public page when published. Its settings remain manageable in the backend. Unpublishing a leaderboard and hiding the whole Donors section are separate controls; the relevant page section must also be visible for the published leaderboard to appear.

See Custom Leaderboards for Campaigns for the Publish and Unpublish steps.