In GC Outreach, “Excluded” means a constituent was in the initial audience but will not be sent the outreach. They remain listed with a status of excluded and a reason.
Common reasons you’ll see:
- Unsubscribed or opted out for GC Outreach
- Invalid or undeliverable contact info (for example, bad email)
- Solicit code restrictions mapped to GC Outreach
- Admin or filter logic removed them, such as “exclude recent donors” conditions
- Other pre-send filters the system applies to protect deliverability or honor preferences
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