GiveCampus will be performing regularly scheduled maintenance on the platform on Sunday, July 6 between the hours of 1:30am and 3:30am ET. This will limit access to GiveCampus for up to one hour during the maintenance window.
During this time the following may be impacted or unavailable:
- Admin access to GiveCampus
- Gift Processing
- Recurring gift modification
- API and SFTP access
During the maintenance window any donor visiting the site will see a static page that GiveCampus is receiving a database update. Recurring gifts will still process at their normal processing time of 3pmET.
Files uploaded to SFTP will be received and processed after the maintenance window has completed. Daily exports to SFTP will be delivered as usual.
We recommend any automated API calls be configured with a retry mechanism in the event that the GiveCampus API is temporarily unavailable. If you have retry mechanisms in place, any automated API calls will be successful at the closure of the maintenance window.
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