GiveCampus has rolled out a new rich text editor for email confirmations.
Here a few key things to know about the new text editor:
Branding: The new editor removes all GiveCampus branding and allows you full branding control of your confirmation emails, including adding banner imagery, footers, and more.
HTML editing is also available as an optional alternative way to build custom emails.
GC Outreach: The new text editor is the same as the one available in GC Outreach.
If you would like to watch a quick video on tips and tricks and how to utilize the email builder check out the video linked here for a quick <5 minute walk through.
Adding & Editing Components
Utilize the + element to add various components wherever you are selected in the builder.
Merge Tags can be added and inserted via the top menu (x) or the in-line editor + Add icon. There is a list of pre-selected standard merge tags you can add in. If you pick a merge tag that does not have a value for a recipient, it will remain blank in the email. Any test emails you send will utilize placeholder values.
Navigating the Editor
Within your components, you can navigate through and edit different components in two ways.
The first is to utilize the small two-lined (hamburger) in line on the component to go up levels at a time on pieces of the email.
The second is to utilize the breadcrumb menu at the top of the editor to move through the layers of your build.
FAQs
Can I directly edit the HTML of the email? While our editor does support HTML editing directly in the editor using the "HTML" icon in the top bar, we recommend you are cautious when doing so. Our editor will not block you from inputting bad HTML and the editor will not be able to render bad HTML inputs. If this happens to you please reach out to support to help you fix your email.
Can I use the new text editor on existing campaigns and forms. Not yet! GiveCampus is actively exploring ways to allow you to upgrade existing forms and campaigns to the new text editor.
Q: Why does the editor preview not always match the email that arrives in my inbox?
A: The preview is a visual approximation. Email clients like Gmail, Outlook, and Apple Mail use different rules for spacing, line height, and margins, so the final email may look slightly different.
Use separate Text blocks: If paragraph spacing appears collapsed (for example, no gap between the greeting and the body), use distinct Text blocks for each section instead of adding multiple lines within one block.
Adjust block spacing: Click the block in the editor and modify its padding or spacing settings to add space below the block. This approach is more reliable than adding blank lines within a single block.
Test in actual email clients: Test emails use placeholder values for merge tags and do not simulate every email client's rendering. Always send a test to an actual inbox (Gmail, Outlook, etc.) for accurate results.
Conditional templates: These templates use the same editor and rendering behavior as standard gift confirmations, so apply the same block and spacing adjustments.
If you continue to see spacing issues, rebuild the problematic area as separate blocks (e.g., heading, greeting, body, signature) and test again in your target email client.
Availability: The new editor is automatically enabled for new campaigns and forms when your school has the feature activated. Cloning a campaign or form that wasn’t using the new editor will not transfer any email confirmation content—you’ll need to rebuild those confirmations. Cloning from a campaign or form that already uses the new editor will carry over your email templates as expected.
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