Yes! Offline Matches and Challenges are offline gifts- that add to the campaign based on their success criteria.
An offline match will incrementally add dollars to the campaign as it's unlocked and an offline challenge will add its full amount at the success of the challenge- no additional adjustments are required.
How Offline Matches and Challenges Work
When Offline Matches or Challenges Close Automatically
Offline matches and challenges automatically close at the end of their specified time period, which may not be the same as the end of the campaign.
How automatic closure works:
Processing delays and how totals refresh
- Campaign totals update shortly after a contribution, offline match, or challenge is updated. Because the update is processed in the background, allow a few minutes for the campaign page to reflect these changes before reloading.
What to expect:
- After editing or releasing an offline match or challenge, wait a few minutes for processing to complete.
- If totals remain unchanged, remember the background task runs approximately every 10 minutes.
- Verify that the match or challenge was closed/released or that any manual adjustment was saved.
- Matches and Challenges close immediately when their end time is reached
- The system may take a few minutes to process and apply the value to the campaign page.
- If a match or challenge was set to "fully unlock even if criteria aren't met," the full amount will be released automatically
- If a match was not set to fully unlock, it will only apply its progress so far. If a challenge was not set to give the full amount it will not add anything to the totals
- No manual intervention is required for offline matches challenges to close
Timing differences between matches and challenges:
- Matches: Unlock incrementally as gifts qualify
- Challenges: Close all-at-once when the end time or goal is reached (regardless of whether criteria were met, if set to fully unlock)
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