GiveCampus is thrilled to be offering DAFpay as an additional option for donors to complete their gift on GiveCampus. DAFpay is a unique payment method as the dollars will be distributed directly from the DAF itself instead of from GiveCampus. As such, the reporting for DAF gifts is slightly different. Here's what you need to know about reporting, receiving grants, and recommendations for processing DAF initiations on GiveCampus.
Biographical Information & Notes:
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Pre-Payment Form Information:
- You will receive the same biographical information on DAFpay donors as any other gift.
- Donor will be prompted to enter the same fields from the pre-payment form as any other donation on GiveCampus.
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Notes & Updates within DAFpay:
- Within the DAFpay widget, donors have the option to update their address information and add Notes about their DAF gift. These updates will also be reflected in your GiveCampus reporting
GiveCampus Reporting
The fields below are available via GiveCampus custom reporting and the GiveCampus Gift API.
Updates to Existing GiveCampus Reporting Fields
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payment_processor: This reflects which processor the gift was processed through (i.e. Stripe, PayPal). Output:
- DAFpay
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card_type: This reflects the specific payment method used (i.e. Venmo, ApplePay, Visa). This will reflect the specific DAF provider. Output:
- Ex: Fidelity Charitable
- To see a full list of DAF providers that may reflect in the output for card_type, click here.
- note_content: If the donor added a note about their gift within the DAFpay widget, it will be reflected here.
GiveCampus Reporting Donation Dates & States
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dateof_pledge:
DAF grant distribution has been initiated by the Donor. The donor has completed the GiveCampus form. -
dateof_capture:
Grant distribution request has been confirmed by Chariot and will be sent by the DAF.
(Similar to a credit card approving a transaction). -
dateof_deposit: blank
GiveCampus and Chariot do not have insights into when the DAF sends grant distributions. -
authorized:
DAF grant distribution has been initiated by the Donor -
paid:
Grant distribution request has been confirmed by Chariot and will be sent by the DAF.
(Similar to a credit card approving a transaction)
New Fields:
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daf_fund_id
- The ID of the DAF provider
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daf_grant_id
- The unique ID of the DAF grant itself
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daf_tracking_id
- The tracking ID of the grant.
- This will be included when you receive the DAF funds.
Receiving DAF Grants from DAFpay
Your organization will then receive all DAFpay gifts from each DAF provider directly as they typically arrive, usually via electronic fund transfer (EFT) or mailed check. You can check out Chariot's resource on DAF provider wait times to get a sense of when you can expect your gift.
- DAF gifts will not show in GiveCampus deposit reporting
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Each DAF gift will have a Tracking ID
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This tracking ID can be found in a number of places:
- Reporting: daf_tracking_id
- Manage Gifts: Search by the Tracking ID to find the appropriate donor
- Gift Notification Emails: Add the daf_tracking_id to your gift notification emails
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This tracking ID can be found in a number of places:
- The Tracking ID will be included with the gift when it arrives from the DAF provider
- When you receive the gift from the DAF, match up the Tracking ID with your GiveCampus reporting to see full information about the donor who initiated the grant request.
DAF Grant Requests & Your CRM
Traditionally, your school may learn about a DAF gift in two ways:
- A donor proactively lets you know they've initiated a grant
- A check or EFT arrives as your school
With DAFpay, you'll get reports and notifications as soon as a donor initiates a DAF request, but it may take several days to a few weeks before the gift arrives, depending on the DAF provider. Still, we expect 99%+ deliverability, meaning when Chariot indicates a DAF gift has been initiated, you will receive it. Your team will want to decide how you handle the grant initiation in your CRM.
The most important thing you can do is find the path of least resistance to enable DAFpay. So, you may start with Option 1, and slowly graduate into Option 2.
Below are a few common approaches.
Option 1: Change Nothing About Your Current Process! Wait to Add DAFpay Gifts to your CRM Until Gift Arrives
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Acknowledge and steward the donor ASAP
- You may want to update your gift confirmation emails to include DAF information so your team is notified of DAF gifts as soon as they are initiated.
- Do not add the gift to your CRM until the grant is received – just like most other small DAF gifts you get day-to-day
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Look for the "Tracking ID" and "Gift through DAFpay" message in the grant note
- The ‘Tracking ID’ will correspond with the daf_tracking_id from your GiveCampus report
- Note: many schools wait to import gifts until the deposit date is available via the API or other gift reporting – in this case, the DAF gift never populates with the deposit date, since that currently occurs via mail. If this is your setup, no changes are required for Option 1.
Option 2: Log the gift right away
- Many schools recognize gifts as revenue when they are processed – such as when the donor “swipes their card” virtually or initiates a paypal gift / venmo payment
- Treat DAFpay gifts the same way – you are assuming deliverability, just like you are with ACH payments or other gifts.
- Log them in your CRM right away, and add a small business process to check for that existing DAF gift when the check arrives
Option 3: Treat DAFpay Gifts Similar to a Non-Binding Pledge
- Receive notice of DAFpay gift on GiveCampus and reflect that in your CRM ASAP, similar to a pledge
- Acknowledge and steward the donor ASAP
- Update DAFpay gift as ‘received’ once the grant is received from the DAF provider
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Look for the "Tracking ID" and "Gift through DAFpay" message in the grant note
- The ‘Tracking ID’ will correspond with the daf_tracking_id from your GiveCampus report
Questions?
Reach out to support@givecampus.com