GiveCampus offers direct integration with Raiser's Edge NXT. To add this feature, contact your Partner Success Manager.

This integration supports direct gift export via RE NXT's batch processing and allows adjustments for full gift coverage in your CRM.

Direct Gift Export Setup

To set up the integration, connect your RE NXT environment with your GiveCampus environment and choose your initial configuration options.

At any time, you can enable the gift integration (Export Daily Gift Data), and select the export option (automatic daily or manual deposit). You can also disable it any time, stopping the import of gifts from GiveCampus to RE NXT.

Export Options

There are two options for exporting your gifts from GiveCampus to RE NXT:

Automatic Daily Export:  You can choose to enable the gift export and batch creation to happen on an automatic basis, which would run each night at 1am ET.

• Previous Timeframe: Set the timeframe for including gifts in the first batch sent from GiveCampus. This ensures all relevant gifts are captured, including those not yet manually imported into RE NXT.
• Date/Timestamp for Batch Creation: Select whether to send gifts based on their date of capture or deposit.
  • If you choose date of capture, we will send over all possible gifts that were captured (funds confirmed, due to be deposited) in the last 24 hours
  • If you choose date of deposit, we will wait until funds have been deposited in your bank account and send all possible gifts deposited in the last day.
  • Regardless of your choice, the "Gift Date" on the gift record in RE NXT will remain the date the gift was captured (confirmed), which is usually the same day the donor initiated the gift.

Manual Deposit Based Export: To create batches manually, you can enable the option to push gifts to NXT based on individual deposit batches

Once this option is selected, you will see a ‘Push to NXT’ button next to your deposit based reports within Online Giving > Reporting > Deposit Based Reports.  

From this page, you can take all the necessary steps to push gifts to NXT, including making any updates to gifts with missing information such as constituent ID or designation information. 

• While the Push to NXT option is available once the deposit report is ready within your dashboard, gifts will appear and be refreshed in the Manage Gifts > Gifts to Review section on an hourly basis.

Steps to Manually send those gifts to NXT

• From your Reporting > Deposit Based Report section, select the ‘Push to NXT’ button next to the deposit you want to send to batch
• Add any missing information for gifts included in that deposit
• Select ‘Push’ and confirm
• A ‘View History’ button will appear where the ‘Push to NXT’ button was and provides a summary of the batch
• You will then see the created batch in NXT > Fundraising > Gift Management with the matching deposit date and amount to approve

Default Fund ID

Once you select your export option, optimize your gift integration with this optional setting:

• Default Fund ID: This optional setting assigns a default fund ID to gifts without an associated designation backend ID. It's useful if designations are not required or backend identifiers are missing. If not set, any gift without a Fund ID will be highlighted for review.

Additional Gift Settings:
 

• Import Default Campaign Values: When enabled, GiveCampus will sync the "default" campaign code for every fund (designation) from NXT. Then, our integration will apply that campaign code to the gift record when we push it over into a batch. 
• Acknowledgement: You can choose how to default this value (options include: Acknowledged, Needs Acknowledgement, Do Not Acknowledge)
• Receipt: You can choose how to default this value (options include: Receipted, Needs Receipt, Do Not Receipt)
• GL Post Date: You can choose which date to use for this field (options include: Captured Date, Deposit Date, Export Date)

Daily Export & Operations

Here’s a general overview of how the gift export part of the integration works:

• Automatic Export Frequency: GiveCampus exports all possible processed gifts daily based on your date settings. If there are no gifts to export, no batch will be created in RE NXT.
• Manual Deposit Frequency: GiveCampus will export all deposited gifts once you manually push them from your dashboard.
• Gifts Included: The export includes gifts captured or deposited in the last 24 hours or within the match (for manual), provided they haven’t been previously exported and that any data errors have been fixed. For automatic exports, your first export may look back farther than 24 hours if you chose that during setup.
• Gift Types Included:
  • One-time gifts made through any GiveCampus Online Giving (or as optional gifts during GC Events registration)
  • New recurring gift subscriptions and their first installment
  • Subsequent installments on recurring gifts made to GiveCampus
• Gift Data Required:
  • All exported gifts must have a constituent ID associated with the donor's email and a backend fund ID associated with the designation(s).
  • Most constituent IDs will be populated automatically using the Constituent Import part in the RE NXT integration, For new donors, you can add one during gift review.
  • Backend IDs are typically set up on School-Level Settings > Designations, but you can add a backup Fund ID during setup or add one manually during gift review.
    • IMPORTANT NOTE: The backend identifier added to designations or in the gift review process should be the LookupID visible in RE NXT web view and not the DB system ID found in the URL

Reviewing Gifts before Export

Most gifts are ready for export without additional action. You can see the list of gifts to for the next day's export at any time at Online Giving > Manage Gifts > Gifts to Review > Gifts Pending Export  

If one or more gifts requires additional data to export, you will receive a daily notification alerting you as such. To address those, go to Online Giving > Manage Gifts > Gifts to Review > Review Gifts.

Clicking each line item will allow you to adjust any missing information.

If utilizing the manual deposit export option, you will be able to review and update gifts within the Deposit Based Report page after clicking 'Push to NXT"

Troubleshooting: Gifts landing in the wrong fund in RE NXT

If exported gifts appear in an unexpected fund (for example, funds allocated to a catch‑all like "Area of Greatest Need" instead of the intended designation), use this checklist to diagnose and resolve the issue.

How it happens

• GiveCampus assigns each gift to a RE NXT fund by matching a GiveCampus designation’s Backend ID with a RE NXT Fund Lookup ID. When no match is found, errors appear in Online Giving > Manage Gifts > Gifts to Review:
  • Missing Designation Backend ID: The designation has no backend ID set.
  • Unable to Match Designation Backend ID to Fund ID: The backend ID does not match any Fund Lookup ID in RE NXT.
• Gifts with these errors remain in review and will not export until corrected.
• If a Default Fund ID is set, any undesignated remainder (the amount not covered by designated amounts) is automatically allocated to that fund. Note that designation mismatches still generate errors rather than routing to the default fund.

Troubleshooting workflow

1. Review the gift errors

   • Navigate to Online Giving > Manage Gifts > Gifts to Review and expand each gift to view its error message.

2. For a "Missing Designation Backend ID" error

   • Go to Online Giving > School-Level Settings > Designations.
   • Edit the affected designation(s) and add the correct Backend ID (the RE NXT Fund Lookup ID shown in RE NXT), then save your changes.

3. For an "Unable to Match Designation Backend ID to Fund ID" error

   • Verify the entered Backend ID matches the Fund Lookup ID in RE NXT. Matching ignores letter case but requires exact spacing and leading zeros.
   • Update the Backend ID as needed and save.

4. Locate the RE NXT Fund Lookup ID

   • In RE NXT, open Gift Management > Funds and copy the Fund Lookup ID (do not use the numeric system ID from a URL or database view).

5. Refresh your gift data

   • Return to Online Giving > Manage Gifts > Gifts to Review.
   • Click the Refresh Gifts button to re-run the matching process. Corrected gifts will move to Pending Export.

Forms, pre-selected designations, and fallbacks

• A form may pre-select a designation, but if that designation lacks a correct Backend ID, the gift will trigger a mismatch error and be held for review. Correcting the designation in Online Giving > School-Level Settings > Designations prevents future errors.

Default Fund ID considerations

• Setting a Default Fund ID ensures that any amount not covered by designated funds is automatically allocated, preventing export stalls. However, be aware that this may lead to unintentional accumulation in a catch‑all fund.
• Designation mismatches still trigger errors even if a Default Fund ID is configured.
• Use a clearly labeled holding fund if you choose a Default Fund ID, so unintended allocations are easy to monitor.

Common gotchas and tips

• Spacing and formatting: Backend IDs are matched without case sensitivity but require exact spacing and proper leading zeros.
• Unexpected Default Fund allocation: An increase in default fund allocations may indicate incomplete designation coverage—periodically review these allocations.
• Refresh frequency: While the Gifts to Review page refreshes hourly, you can force an immediate recheck by clicking Refresh Gifts after making corrections.

Handling already exported gifts

• Use RE NXT reporting to identify gifts sent to the wrong fund and compare them with your GiveCampus records.
• Correct the designation Backend IDs in GiveCampus to prevent future mismatches.
• Reallocate gifts in RE NXT according to your organization’s reconciliation process to maintain accurate campaign and fund totals.

Quick checklist

• Open Online Giving > Manage Gifts > Gifts to Review and note error messages on affected gifts.
• For Missing Designation Backend ID, update the Backend ID via Online Giving > School-Level Settings > Designations.
• For Unable to Match Designation Backend ID to Fund ID, verify and correct the Backend ID using the RE NXT Fund Lookup ID from Gift Management > Funds.
• Click Refresh Gifts to re-run matching and move corrected gifts to Pending Export.
• If using a Default Fund ID, confirm it is intentionally set and regularly monitor gifts allocated there.

Adding New Constituents

If a gift lacks a constituent ID and you determine that it is truly a new constituent you can create the constituent within GiveCampus directly: Raiser's Edge NXT Integration - Create a New Constituent

Managing New Recurring Gift Subscriptions

If a gift lacks a recurring ID, you can either enter an existing recurring ID from RE NXT (if it was set up before you enabled the integration) or automatically create a new recurring ID as part of the daily batch export. In either case, subsequent installments from the same subscription will be connected to that recurring gift ID. Here is a video walkthrough of that process.

Refreshing data in review

If you go elsewhere throughout the application to make adjustments to data and want to see the impact that has on the gifts already in review (ex: update backend identifiers on designations page, add new constituent data via manual import, associate an email to an existing constituentID, etc then use the "Refresh Gifts" button at the top of the Gifts to Review page to re-check for data changes across the platform.

Reviewing Gifts after Export

Once GiveCampus creates the daily batch and exports the component gifts, you still have an opportunity to review and edit those gifts in NXT before committing the batch to your database.

Frequently Asked Questions

• Are all Payment Processors supported? Currently, only Stripe and PayPal are supported with this integration.
• What happens if I disable the Gift Export component of the integration? Disabling the Gift Explore component or disconnecting the integration entirely will not affect already exported gifts or batches created in RE NXT. However, any gifts still under review or due for export will need to be manually added to RE NXT.
• Why use a Default Fund ID? The default fund ID ensures that all gifts, even those without a designation, are sent to RE NXT without requiring review. This streamlines the process and allows for adjustments within RE NXT if needed.
• What data is sent to RE NXT about the individual gifts in the batch? We currently send gift data to populate the following fields in NXT: Constituent, Amount, Gift Date, Mark as Anonymous, Gift Type, Payment Method, Appeal, Campaign, Fund, Acknowledgment Status, Receipt Status, Receipt Date, Post Date, and reference information (in the Comment field) such as the GiveCampus gift ID and write-ins designation information if chosen by the donor.
  • Appeal ID is populated based on the Unique Identifier selected within the individual campaign or giving form settings. GiveCampus will automatically import a list of appeals from NXT and display these within the dropdown options within your GiveCampus campaign/form settings.
  • Below is a view in RE NXT with the mapped GiveCampus fields in yellow:

• What data is currently not sent to RE NXT? We do not currently populate new information gathered about the constituent themselves such as affiliations or phone number, deposit ID,  or other custom fields you may add to your GiveCampus donation forms. Those fields can be added to custom reports, which you can download and use to supplement the exported data while reviewing the batch in NXT. If automating the export and mapping of that additional data is critical to your desired automation, we recommend exploring Omatic's GiveCampus Connector.
• Who receives the notification email that gifts require review? Any Online Giving school admin with Deposit Notifications enabled will receive the email. This can be configured in Online Giving > Administrators > Notifications.
• How do soft credits work with this export? We currently do not do anything for soft credits from the GiveCampus side. Schools can determine their process for soft credits inside of functionality built into Raiser's Edge / NXT to automatically soft credit specific relationships between constituents in the database (This is something that can be set up in the database view of RE NXT and is done per relationship between constituents). Once a batch of gifts created from the GiveCampus integration is approved in RE NXT, those rules should take effect to attribute soft credit rules set up.