Skip to main content

GC Events - Banking Options

Updated

GiveCampus partners leveraging both GC Online Giving and GC Events can now establish a separate Stripe and/or PayPal account exclusively for event revenue.

How it works: 

  • When an additional Stripe/PayPal account is configured for GC Events, all event revenue will be deposited into this secondary account. 
  • Integrated donations made during the registration flow or via the Make a Gift button on an event landing page will continue to flow into the primary online giving account.

Keep in mind: 

Onboarding an additional Stripe account: 

  • Note: Only one GC Events Stripe account can be configured at a time. Once it has been added, the "Add Stripe Account for GC Events" button will no longer appear.
  • Visit the Online Giving admin dashboard and navigate to Online Giving > School-Level Settings > Stripe
  • In the upper right corner, click the “Add Stripe Account for GC Events” button
  • Complete the onboarding process for Stripe
    • Note: you will be briefly redirected to Stripe to complete additional details; should you encounter questions about this process, visit the Payment Processing section of our Onboarding FAQs
  • Verify your setup via Online Giving > School-Level Settings > Stripe where you will now see a separate Stripe account listed for GC Event

Who can access Stripe settings and how to confirm where event deposits land

  • The Stripe link under School-Level Settings in the Online Giving admin sidebar is visible only to administrators with the Stripe management permission. If you don’t see this link, your account lacks the required permission.

  • The Add Stripe Account for GC Events button in the upper-right corner of the Stripe settings page is also available only to those with the Stripe management permission.

  • If an administrator needs access to Stripe settings, a Superadmin can update their role under Online Giving > Administrators. Select the administrator’s row, assign a role with the Stripe management permission, and save. The user should then sign out and sign back in to see the updated sidebar.

  • How to tell which account is receiving event registration deposits:

    • When no separate GC Events Stripe or PayPal account is configured, all event registration fees deposit into the primary Stripe or PayPal account along with online donation deposits.

  • To confirm which account received a specific event’s registration fees:

    1. In the Online Giving admin sidebar, open Reporting, then click Deposit-Based Reports.
    2. In the Download Date Range Event Registration Deposit Report section, select your date range and download the report to see which deposits include your event transactions.

  • Quick troubleshooting:

    • If you cannot see the Stripe controls but need to verify whether a separate Events account exists, ask a colleague with the appropriate permission to check Online Giving > School-Level Settings > Stripe.
    • If no separate Events account exists, use Reporting > Deposit-Based Reports with the relevant date range to locate the deposit.

  • Admin notes:

    • General admin access is not sufficient to view or add Stripe accounts; the Stripe management permission is required.
    • After updating roles, signing out and back in is necessary to refresh permissions in the sidebar.
    • Switching to a separate Events Stripe account means event deposits will no longer appear in the primary account's deposit history, so notify your finance team for updated reconciliation.
  • Configure the deposit schedule for your GC Events Stripe account via Online Giving > Banking & Deposits 

Onboarding an additional PayPal account

  • Note: The "Add GC Events PayPal Account" button appears only after you have configured a primary PayPal account for Online Giving. Set up the primary PayPal account first to enable this option.
  • Visit the Online Giving admin dashboard and navigate to Online Giving > School-Level Settings > PayPal
  • In the upper-right corner, click Add GC Events PayPal Account.
  • Complete the onboarding process for PayPal
  • Verify the account creation via Online Giving > School-Level Settings > PayPal where you will now see a separate PayPal account listed for GC Events

Ensuring Smooth Payment Processing: 

  • The deposit account associated with your new Stripe/PayPal account must be cleared for both credits and debits to ensure smooth payment processing.
  • Use this guide to learn more about the importance of clearing for debits and the company IDs required for Stripe/GiveCampus.

Go to Online Giving → School-Level Settings → Stripe.

When to Use Separate Banking Accounts

Default Setup Benefits

Most organizations can effectively use the same banking accounts for both events and online giving:

  • Simplified management: One set of banking credentials to maintain
  • Clear reporting separation: Event and donation revenue show as separate deposits even with the same account
  • Streamlined reconciliation: All GiveCampus revenue flows through the same accounts

Default Event Payment Processing

Where Event Registration Fees Go by Default

By default, all event registration fees are processed and deposited into the same bank account that receives your online donation deposits:

Standard setup (no separate events banking):

  • Event registration fees deposit to your primary Stripe or PayPal account
  • These deposits appear separately from donation deposits for easy identification
  • Event revenue can be viewed in Banking & Deposits reporting
  • No additional setup required

Deposit visibility:

  • Event deposits appear in Online Giving > Banking & Deposits > Deposit Reports
  • Event registration fees are clearly labeled and separate from donation deposits
  • You can filter reports by transaction type to isolate event revenue

PayPal Deposit Schedule Limitations

PayPal Only Offers Daily Deposits

Unlike Stripe, PayPal does not offer configurable deposit schedules for GC Events. All PayPal event revenue is deposited on a daily basis and cannot be adjusted to weekly or other custom schedules.

What this means:

  • PayPal event deposits occur daily, regardless of your preferences
  • You cannot configure PayPal to match a weekly Stripe deposit schedule
  • This is a limitation of PayPal's payment processing system, not GiveCampus
  • If you need configurable deposit timing, consider using Stripe for event payment processing

Go to Online Giving → School-Level Settings → PayPal.

Related articles

Comments

0 comments

Article is closed for comments.