We know how important transparency is to donors – especially younger ones. They want to know where their dollars are going and why their gifts matter. Adding designation descriptions can help build trust between donors and your organization, and educate donors about what their dollars will support – making them more likely to actually follow through with the gift they began.
Designations can be added to individual designations and to designation groups.
Designation visibility and selection options
Designations may not appear in dropdown menus for several configuration reasons. Reviewing these settings can help troubleshoot when a designation is missing.
Visibility setting
- A hidden designation will not be selectable by donors.
Synced group restrictions
- In synced designation groups, individual designations are managed at the school level and cannot be modified on a campaign form.
Group versus individual designation structure
- Designation groups act as containers. The group itself may not be selectable, but the designations within should appear as options.
How to make a designation appear in the dropdown
- Confirm the designation’s visibility setting in your campaign’s management area.
- Ensure the designation isn’t hidden at the school level when using synced groups.
- Verify that the designation is correctly added to the campaign or form.
Preselection vs. dropdown visibility
- Preselected designations are automatically chosen but remain changeable by donors.
- Featured designations display above the dropdown for prominence.
- Hidden designations do not appear as selectable options.
If a designation is missing from a dropdown, review these settings in your designation management interface to confirm it is set to be visible and selectable.
How to Add Designation Descriptions
There are multiple ways to add designation descriptions to GiveCampus. You can use these options to create new designations with designation descriptions or add descriptions to existing designations.
Designation descriptions are limited to 255 characters.
🧐 Pro-Tip: Have descriptions that are longer than 255 characters? Use ChatGPT to help you make them shorter and more concise.
🧐 Pro-Tip: Have descriptions that are longer than 255 characters? Use ChatGPT to help you make them shorter and more concise.
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School Level Settings Manual Addition:
- Head to your Fundraising Dashboard > School Level Settings > Designations
- Add a description when creating a new designation or group
- Add a description to an existing designation or group by typing content into the 'descriptions' column for that fund or group.
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School Level Settings CSV Upload
- Head to your Fundraising Dashboard > School Level Settings > Designations
- Download the sample CSV file for designation uploads
- Add description in the appropriate column for each designation or group.
- If the designation or group already exists within GiveCampus, GiveCampus will not duplicate the designation but will simply append the description to the existing designation.
- Designation API: *Coming soon*
Displaying Designation Descriptions
School may choose whether or not to display designation descriptions on each campaign or form.
If enabled, designations will display:
- Within the Giving Form, designation selection flow
- On the Payment Page: *Coming soon*
- In Email Confirmations: *Coming soon*
Optimizing Designation Search with Descriptions
Designation descriptions are searchable within the checkout flow even if you choose not to display the descriptions to donors. You can use these strategically to optimize your designation search.
For example: You may have the College of Arts & Sciences General Fund as the formal name of the designation, but your donors commonly use A&S as short hand. Use A&S within your designation description to help more donors find the fund they are looking for.
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