GC Outreach Basics: Getting Started

After a GiveCampus team member enables GC Outreach, you'll see a new left navigation item and buttons in GC Events and Online Giving to use Outreach features. You'll also get emails with start guides and next steps. Once added, optional settings can enhance its capabilities—see details here.

Where to start?

We suggest beginning in these areas to integrate GC Outreach into your email workflows:

1. Create a draft outreach: Use the Outreach menu to build emails and upload recipient lists. Try exploring the email editor—watch this video for tips. Send yourself a test email to preview it, and upload a recent recipient list to practice (you can delete drafts anytime).
2. Send Thank You emails: In Online Giving, go to a campaign with donations needing thank-yous. Click "Create Outreach" in the donors tab to auto-fill recipients. You can filter recipients by gift amount or date, remove some if needed, then preview and send or schedule the email.
3. Send event reminders: In GC Events, select an upcoming event and choose to email registrants or registrants plus guests. Filter recipients based on event data for targeted messaging. If no upcoming events exist, send a follow-up to recent attendees with thanks, future event invites, photos, or other info by selecting the event and using "Create Outreach" on the Attendance tab.

Frequently Asked Questions: 

Q: How do I find tutorials for GC Outreach email building?

A: There are tutorials available to help you get started with building emails in GC Outreach. These resources walk you through features and best practices for using the email builder.

Q: How do I know if my outreach was sent and when?

A: Go to the Outreach History tab to see the full history of when each outreach was sent and what was included.

Q: Can I save multiple email drafts?

A: Yes. You can create, manage, and delete multiple email drafts in GC Outreach as needed.

Q: Can I schedule an email to send on a specific date and time?

Yes. On the Preview page, you can schedule your outreach by selecting a specific date and time before sending it.