Ensuring Smooth Payment Processing

Through GiveCampus, you receive deposits directly into your bank account at the frequency that you choose: daily, weekly, or monthly. In order to ensure that this process is seamless and occurs without interruption, it is critically important that your Business/Finance Office contacts your bank to allow credits and debits from GiveCampus/Stripe.

Allowing Debits from Your Bank Account

When issuing a refund, GiveCampus and Stripe first try to cover the amount using any pending deposits. If all funds have already been deposited and no pending deposits exist, Stripe needs to pull funds from your bank account to cover the refund.

Debit/Withdrawal Process

• Unrestricted Accounts: If your bank account allows debits/withdrawals without restrictions, the transaction proceeds smoothly.
• Restricted Accounts: If your account blocks debits/withdrawals or requires approval, the bank will check if the entity attempting the debit is approved.
  • Approved Entities: The transaction proceeds without issue.
  • Unapproved Entities: The account owner is notified and must approve the transaction within 1-2 business days. Failure to approve will result in the debit being permanently blocked.

Importance of Allowing Debits

Allowing debits from your bank account is a standard requirement for payment service providers. If debits are blocked or not approved, payment providers may take the following actions:

• Stripe Users: Payouts to the bank account in question will be frozen until future debits are approved.
• WePay Users: The bank account will be deleted from their system, requiring you to re-enter your banking information. Repeated blocks may result in permanent prohibition of that bank account, forcing you to use a different one.

Allowing debits ensures smooth transactions and uninterrupted payouts.

How do I clear GiveCampus/Stripe to debit our bank account?

Ask your Business or Finance Office to contact your bank and approve the below Company IDs for debits. The company name associated with each of these IDs is provided in parentheses.

• 3270465600 (Stripe Inc)
• 2270465600 (Stripe Inc)
• 1800948598 (Stripe Payments Company)
• 4270465600 (Stripe Payments Company)
• WFMSTRIPE1 (Stripe Inc)

If you have any questions about this process, please feel free to reach out to us at support@givecampus.com.