Enabling Two-Factor Authentication (2FA)

How does 2FA work? 

With two-factor enabled, you will be prompted to enter a 6-digit code every time you login to GiveCampus, which will either come from the Google Authenticator app installed on your phone (iOS / Android), or from an email that gets sent to your GC email address every time you login.

How can I enable 2fa on GiveCampus? 

Login to your GiveCampus account and right underneath your name you can click the Profile link and then click on the Account tab.

The mobile application is optional, but can be a nice way to store all your 2FA codes in one place. If you would prefer to receive your code to your GiveCampus email each time you login, you can simply click the button to enable 2FA. That email will contain the 6-digit code that will let you proceed to GiveCampus after logging in.

How can I enable 2FA on the Volunteer Management System? 

Login to your VMS account and right underneath your name you can click the Edit Profile link. This will take you to a new page dedicated to your profile information and after scrolling down you will see a section called Two-Factor Authentication.

This section will again walk you through using a mobile application to store your 2FA code or if you would prefer the process of retrieval by an email. If you are using multiple GiveCampus products, you just need to set up the 2FA process one time and you will always be prompted for your 6 digit code when logging in.

In the middle of your profile page, locate the Two-Factor Authentication section. Here, you can click Enable Two-Factor Authentication to start the setup process. After verifying your identity, a QR code will appear in your profile for you to scan with your preferred mobile authentication app.

Verification codes remain valid for 5 minutes. If your code expires, click Click here to resend your verification code to get a new one.

If you add a cell phone number to your profile after activating 2FA, you can opt to receive your verification code via SMS. A prompt to enter your cell number will appear in the Two-Factor Authentication section once 2FA is active.

Note: If your account includes permissions to modify bank accounts, Two-Factor Authentication is mandatory and cannot be disabled.

Two-Factor Authentication FAQs:

1. What exactly is two-factor authentication?

-Two-factor authentication (2FA) is an additional layer of end-user account protection beyond a password. It significantly decreases the risk of account takeovers where a hacker accesses banking, shopping, social media or other online accounts by combining the password (something you know) with a second factor, like a one-time passcode or push notification sent to your mobile phone (something you have). In the case of GiveCampus it’s an extra layer of security protecting donor and school data across the board. 

3. What if I receive an authorization code that I didn’t request?

-If you receive an authentication code but did not request one, there is a chance your account password has been compromised – but don’t worry, whomever is attempting to access your account cannot get the code sent to you. If this does occur, we recommend that you immediately change your affected account password.

It is not required, however we highly encourage using this feature to prevent both you and your donors' data. Traditional password-based accounts have become outdated and by turning on 2fa this creates an additional layer of security to prevent against these malicious actors.

2. What if I receive an authorization code that I didn't request?

If you receive a code unexpectedly, it means someone might be trying to access your account. However, only you can retrieve the code because it is sent to your secure email or authentication app. In this situation, we recommend changing your account password immediately.