Why isn't my campaign appearing on the school page?
If your campaign isn't showing up on your school page, it's likely because campaigns need to be manually added to display there, or the campaign may be set to hidden.
How to Add Campaigns to Your School Page
You can make this update on your default School Page. From your Online Giving menu, navigate to "School Pages" and then select the pencil next to the default listed. From there, go to Page Layout > Campaigns, and then add/remove your campaigns that you want to display on the School Page from here. New campaigns will not automatically get added, so periodically confirming this page is displaying as you expect is probably a good idea.
How to Hide/Show Campaigns on School Pages
You can set a GiveCampus Fundraising campaign to hidden from the "Images and Display" tab in that campaign's settings. Look for the option called "Hide on school page" and make sure it's unchecked if you want the campaign to appear.
Troubleshooting Steps
Manually add or remove campaigns from a school page
Follow these steps to manage which campaigns appear on your school page:
- Go to School Pages and select the desired page.
- Click the Layout tab to access the page layout section.
- Use the sortable list interface to manage campaign sections. Click the “+ Another Campaign Section” link to add a new section.
Important details:
- New campaigns are not automatically added; you must manually select the campaigns to display.
- If a campaign does not appear after you add it, verify that its campaign setting (Campaign Settings > Images and Display) does not have the "Hide on school page" option enabled.
- When managing multiple school pages, ensure you are editing the correct page before making changes.
- After updating, refresh the public school page. If the changes aren’t reflected, clear your browser cache.
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