This may happen because the checkbox for 'Recurring gifts by default' is checked even if recurring is disabled on the form. This causes the form to try and show the suggest amounts for recurring, rather than one-time, even if there aren't any available.
To fix:
-
- Open the form settings by clicking the Form Settings tab under Online Giving > Campaign Giving Experience.
- Uncheck Recurring Gifts by Default.
- Uncheck Allow Recurring Gifts.
Be sure to save your changes after updating these settings.
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