Editing or refunding a gift in 'Pending Authorization’

When a gift is in "Pending Authorization," its refund eligibility depends on the donor’s payment method. For most payments—such as credit and debit card gifts—a refund can be issued even before authorization. However, bank account gifts using the micro-deposit verification process cannot be refunded until the donor completes verification. If verification isn’t completed, the gift will eventually expire without being charged.

Bank account gifts and micro-deposit verification

If a bank account gift is in "Pending Authorization" because the micro-deposit verification hasn’t been completed, a refund is unavailable until the donor verifies their account and the gift fully processes.

Support and administrator actions while a gift is pending

GiveCampus support cannot refund or modify a transaction while it is in the pending authorization state. This restriction applies to both your school’s administrators and GiveCampus support staff; no one can change a gift until it moves to the authorized state.

Why this matters

Pending authorization is a temporary status while the donor’s bank or payment processor completes its checks. Once the transaction becomes authorized, the normal options to edit or refund the gift are available.

Handling an accidental gift

• If a donor reports an accidental gift that is still pending, wait until the gift becomes authorized before processing a refund.